ICONCCRM Software with end-to-end Cable TV solution of Billing, CAS and Customer Ticketing, which include the Subscriber, Customer, LCO management.

ICONCCRM has been developed to address the core business needs of MSO's and Cable TV Operators. Its branded and very user friendly software. Our application performance gives high enrich experience to the users.

Billing & CRM

Key Features

  • LCO Management
  • Branch Management
  • Subscriber Management
  • Customized Dashboards with Rich Graphs and Text Reports
  • Admin Users along with Customized Roles & Privileges
  • STB Management
  • Multiple TV's Management for Single Customer
  • Area,Colony,Building Management
  • Alacarte wise
  • Complaints Management (Complete Workflow)
  • Leads Management (Complete Workflow)
  • Mass Outage Management (Complete Workflow)
  • Invoice Reports
  • Service Tax Reports
  • Documents Upload (CAF,Address Proof,Identity Proof etc..)
  • Multiple CAS Integration
  • Multiple Payment Gateway Integration
  • Customized User Self Care Portal
  • Customized Employee Collection Mobile APP
  • Customized User Mobile APP