Feature OF THE Product

A holistic approach to customer engagement

A complete end to end OSS/BSS Solution Platform which helps ISP and Telecom Operator run their Broadband business

Radius Management

Radius Provides a centralized Authentication, Authorization, and Accounting (AAA) management for users connecting to a network.

Customer Management (CRM)

Enables service providers to efficiently organize customer information and securely access it across departments and resellers.

Service Management

Facilitates the efficient deployment, monitoring, and maintenance of internet services.

Billing & Revenue

Optimizes billing & invoicing, revenue collection and financial forecasting ensuring profitability and financial stability.

Sales Management

Streamlines the sales process, tracking leads, opportunities, and customer interactions to enhance sales efficiency and growth.

Reseller / Partner Management

Allows operators to provide franchisees with a dedicated interface to manage their business operations effortlessly, while still giving the operator complete oversight and control.

Help Desk

Provides a centralized platform for managing customer support requests, ensuring timely resolution and enhanced customer satisfaction.

Inventory

Efficiently tracks and manages network equipment and resources, ensuring optimal availability and minimizing disruptions.

Field Services Mobile App

Enables teams to access real-time job information, update service status, and manage tasks on the go, enhancing field service efficiency.

Customer Mobile App

Allows users to manage their accounts, view usage, pay bills, and request support from their smartphones, providing convenience and enhanced service access.

Network Monitoring

Provides real-time oversight of network hardware performance and health, enabling prompt issue detection and resolution.

Reports & Analytics

Delivers comprehensive insights and data-driven analysis, supporting informed decision-making and strategic planning.

OUR INTEGRATIONS WITH NAS & BNGs

Streamline Your Network, Elevate Your Business: Discover the Power of OSS

Centralized Management:

Streamlines network operations by providing a unified interface for monitoring and managing network resources, simplifying administrative tasks.

Enhanced Performance:

Optimized routing and traffic management improve speed and reduce latency.

Improved Monitoring and Analytics:

Provides insights for proactive network management and troubleshooting.

Quality of Service (QoS) Management:

Tools to monitor and manage QoS parameters ensure high service quality and customer satisfaction.

Transform Your Customer Experience, Drive Growth: Unleash the Potential of BSS

Enhanced Customer Experience

BSS enables tailored service offerings based on customer preferences and usage patterns.

Optimized Billing and Charging

Accurate billing and flexible charging models help in maximizing revenue and reducing revenue leakage.

Integrated Systems

BSS integrate various systems and departments, fostering better collaboration and communication.

Enhanced Support Systems:

Integrated customer support tools streamline issue resolution, enhancing customer satisfaction and loyalty.

Our Implementations have Resulted in

30%

In total revenue

30%

In Complaints TAT

30%

In Customer Retention

30%

Revenue Leakage

Empower your
Field Workforce to Act from Anywhere,Anytime

View Customer details
Manage Installations & Service Provisioning
Faster Customer Onboarding
Ticket Assignments & Tracking
Ease in Collections
Lead Capture & Progress tracking

Featured

Sales

Empowers sales teams to manage leads, track opportunities, and close deals on the go.

Popular

On Field Support

Allows technicians to access job details, update task status, and manage service requests while on site.

New

Reseller

Enables resellers to manage their sales, track commissions, and access customer information efficiently.

One stop solution for your broadband business

IconRadius makes it Easy

24X7 Support

Get round-the-clock support with IconRadius for seamless service. We're here 24/7 to ensure your success.

Cloud Ready

IconRadius is fully cloud-ready for ultimate flexibility and scalability. Adapt to the future with ease.

Highly Scalable

IconRadius offers highly scalable solutions to grow with your needs. Effortlessly expand as your business evolves.

Related Resources

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information

Resources that can help to understand the product better

Corporate presentation

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Product Corporate Brochure

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Product Installation Documentation

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Ready To Discuss Your Requirement With Us?

Connect now to secure your spot and unlock endless opportunities for growth and connection.

ICONRADIUS

ICONWIFI

ICONACS(TR069)

ICONCONTACT

Centralized Management:

Enhanced Performance:

Improved Monitoring and Analytics:

Quality of Service (QoS) Management:

Enhanced Customer Experience

Optimized Billing and Charging

Integrated Systems

Enhanced Support Systems:

Our Implementations have Resulted in